Generally, we collect information about you if you create an account, when you email or call us, or from purchases operated or administered by us, and when you use our websites, apps and social media. We use that and other information to provide better services, marketing and support to you and our other customers.
We collect information when you access the Stylianou websites and app.
You may view and use our websites and apps via a computer, phone, tablet or other device. We use tracking tools like browser cookies and web beacons on our websites and apps to collect information about your usage. To learn more, please see our Cookies Policy.
When you register or create a Stylianou account we collect the following information from you;
Contact details; we will hold contact information you provide to us e.g. name, address, phone number and email address.
Payment details; when a purchase is made on www.stylianou.co.uk, we do not store any credit/debit card detail on our website/servers. Payment info is processed and stored by Stripe; https://stripe.com or PayPal https://paypal.com
Monitor your preferences; we collect information about pages, stock items you like in order to monitor patterns which help to improve our site and offer you a better service.
Website; when you visit www.stylianou.co.uk we occasionally look at which site you came from and which site you visit when you leave us. We may also collect information about the browser you are using and your IP address.
We may use your information in the following ways and for the following purposes;
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- To inform you of any changes to our website, services or goods and products.
- If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
- To monitor and improve our products, services, and websites.
- For market research purposes we may contact you as part of market research we are carrying out. You may choose not to participate.
Where you have agreed, you may be contacted by us by email, text message, telephone or other means with information or offers regarding our upcoming events, products or services (including newsletters). We may also send you information or offers on behalf of other businesses, but when we do this, we do not give those businesses your name and address.
You can opt out of receiving marketing communications and newsletters by opting for the ‘unsubscribe me’ option at the bottom of the email.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Who we share your information with and why
In order for you to receive your goods, Stylianou works with a number of delivery partners. We pass on limited information to them in order to ensure delivery of your items.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Our data is stored on local servers and back up servers with www.fasthosts.co.uk
If you have opted to receive email communication from Stylianou, we will store your full name and email address on www.mailchimp.com
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Third Party Links
Access to Information
In accordance with GDPR you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
We occasionally update our policies as required by law.
Please check our ‘Policies’ pages periodically for updates.
All policies are dated and have a version reference number.